Where do you ship and do you offer free shipping?
We ship worldwide! Get instant FREE SHIPPING for orders above USD39. Otherwise, a minimal fee of US$2.99 applies.
Which currencies are available for viewing?
Prices are indicated in USD by default, but it should automatically change when your location services are on. Otherwise, you may manually select your preferred country and currency using the switcher located at the topmost and at the page footer!
How long does shipping take?
Roughly 1 to 4 weeks for Singapore & Asia; and about 1 to 6 weeks for US, UK, Australia. But all these are estimated time frames - parcels might arrive sooner or later depending on many factors such as border and customs control! But rest assured we will try our best to pick the fastest possible delivery for you.
Can I request for a refund?
Absolutely! All of our items come with a 90-Day Money Back Guarantee, which means you have all the right to request for a refund if your item has not been delivered within 90 days (or 60 days for some locations). If you receive a damaged or defective item, you may be eligible for a refund or free replacement. Please reach out to us within 7 days upon receipt.
For more info on refunds and exchanges, please click here.
For any other inquiries, please get in touch with us at: